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Old 02-27-2021, 09:13 AM
talito talito is offline
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Join Date: Aug 2008
Posts: 16
Default Re: Constant freezes, crashes, errors. No customer support.

Most of the time there are no errors at all. It just suddenly freezes and/or crashes out of nowhere. This happens even with new sessions with minimal tracks and no plugins.
When there are errors, they are usually AAE error 6, AAE error 38, AAE error 9060.
Occasionally I get the rare and exotic: "Could not complete your request because magic ID does not match."
"Could not complete the Exit command because Access violation occurred, unable to read location: 0x0000000000000011"
"Could not complete your request because The parameter is incorrect. (87)"

I've gone through the optimization list and tweaked what I could. But this is really absurd.
And I'm so frustrated with Avid. They just don't give a damn. No customer support, even after multiple emails, calls and tweets. And I'm specifically subscribing just for that reason. I guess there is very little recourse for me other than to switch to a different DAW.
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