New install can't see HD Native Thunderbolt or I/O hardware
Hi all,
After upgrading most of my PT system, my hardware appears to be invisible. I bought a new HD Native Thunderbolt, new iMac, and installed Pro Tools 2018 Ultimate. The HD Native seemed to update its firmware successfully (prompted when first plugged in). I have four Digital 192 interfaces (had those a long time; formerly using Pro Tools HD2) attached to the HD Native box -- green lights everywhere.
When I run DigiCheck, however, no hardware seems to be available (screen shot below)
Also, in Audio MIDI Setup, the hardware seems to be offline (screen shot below).
any suggestions?
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