Quote:
Originally Posted by Mark Ziebarth
Hey jeffro,
thanks for your reply but I can see no "special" advice to solve my problem. But even the "standard" procedure with DigiTest and the card in/out and reseating game didn't help...
...To me this does not sound too inviting to go on with the trouble shooting. As I said it was a disappointing experience to me.
Best
Mark
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Thanks for the reply Mark, and sorry that the info from CS didn't help. This thread was started for ExpertPlus Support which is for current products. Your case was about HD Hardware that had reached
end of support in 2015/2016 though the rep still provided some troubleshooting steps (and never heard back so didn't know it wasn't helpful). I'll escalate your case to CS Management for review.