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Old 01-09-2021, 07:53 PM
Obsidian Dragon Obsidian Dragon is offline
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Join Date: Aug 2004
Location: Los Angeles, CA
Posts: 4,524
Default Re: Can't add audio to track

I realize that the OP is on W10 20H2, so the 16GB RAM minimum may be an issue. The same requirement is also stated for Mac OS X, but I am able to run Protools on a spare machine with only 8GB RAM, including dragging and dropping wav or mp3 files into tracks. Although getting more RAM is highly recommended, I'm not 100% convinced that the limited RAM is the sole reason for this issue.

I know it is a pain, but I would try a clean install of the OS (a compatible version of Windows if possible) on a separate drive and then install Protools to test.
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Obsidian Dragon
MacbookPro14,3 - Intel Core i7 3.1 GHz, 16 GB
MacOS 13.6.6 running Protools 2024.3.1

Mac Studio M1Max - 64GB
MacOS 14.4.1 running Protools 2024.3.1
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