Quote:
Originally Posted by MikeCViteri
Hello,
I'm new to this site and during my Pro Tools 11 Student Version activation, I accidentally typed my SKU iLok number as the iLok ID. My real iLok ID is MikGH41. I tried to create an iLok account with the SKU number I previously (and stupidly) submitted as my iLok ID so I could finish my activation process but it says the account already exists!
Is there anyway I can change my iLok ID? I'm desperate and don't know what to do, any kind of help would be greatly appreciated.
Thank you.
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Hi Mike,
I'm working on this, and will contact you when it is resolved. No need to contact iLok.com support, Avid support will handle it.