License on hold! Help!
I am going crazy with tis as well. My perpetual license is on hold, I updated the payment method in a timely fashion, still nothing, updated and updated. Support suggested I buy a new license which i did for a year, but I need my original perpetual license and support plan with the original system ID back, I don't want a year of no upgrade and support. I need a full refund for my latest purchase and my account to be made active.
I have called numerous times, just get the runaround. I have had a pro tools license for over 15years and I need it everyday for my job. PLEASE HELP.
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