Quote:
Originally Posted by albee1952
I suggest a more focused approach here. Let's just look at the 003 and ignore the Eleven rack for the moment. Starting with a clean system and uninstall Pro Tools with the uninstaller on the pT8 disk or start with a fresh load of Windows. Before anything else goes in, check Device Manager for yellow exclamations and make sure everything is updated and working. Then I would start with the 003 plugged in but powered OFF. Then install iTunes/Quicktime(you NEED QT so you might as well install the package) and the latest PACE drivers. Also, download the 8.0.5 update and unzip it to the desktop. Now run the PT8 installer, but DON'T power up the 003 when asked(just click OK and let it finish. Reboot and run the 8.0.5 update, and DO power ON the 003 when asked. Crossing your fingers won't hurt. If this still doesn't work, I would do 1 of 2 things; post a Sandra report for the computer in question, and/or contact a local Avid dealer or rep and maybe try to get some local support. BTW, your friend's description of how easy it was to get his Steinberg rig going, is exactly how my PT8 setup went  |
Albee.. I appreciate the response.. I think my venting has confused the issue.
The Digi003 connects to the system fine. There are no problems loading the driver. The driver and the digi003 work fine. The problem with the 003 has nothing to do with it's driver.. otherwise the application wouldn't get to the project launch screen. When I've got the digi003 up... I get to the session launch screen. Selecting any option causes a BSOD. Once it's blue screened, any subsequent launch attempts get the frozen Creating DAE Objects screen. (I have to reinstall at that point).
The reason I went after the 11R is that I can't tell if the BSOD is related to the Application or the Hardware because the dmp file is only pointing at portctl.sys.. which is a windows audio driver. I would normally assume this is hardware related, but then I should see something in the dump file making a call or a buffer overflow to the digi driver.. none of which shows up. I assumed that maybe the driver was bad, so I backrevved to SP2 just for giggles, and I got the same issue. I spot-replaced the driver from another system just in case there weren't any changes form SP2 to SP3.. and perhaps the driver was toast. No luck there either. I tried Windows 7..and got the same BSOD (which is mind boggling..because the files are completely different.)
The theory was that if I can get the 11R working.. then it suggests I have a problem specifically with the 003 or the 1394 protocol (card, driver etc.) If there was a BSOD at the project launch screen even with the 11R.. then I have a problem with PT 8 and Windows specifically.. and the hardware is benign.
Actually.. the Steinberg incident wasn't my friend's account.. it was my own. I borrowed his disk, popped in a Hard Drive and got it working so that I don't miss my session tonight.
(As far as Avid support.... there is more irony to that suggestion than I care to discuss :) )
I don't see the purpose of posting a Sandra report. The entire purpose of the report is to match system specs or to look for any system failures. It's essentially a less verbose version of Belarc or the Avid System Diagnostic Tool. I'm using an xw4600... the entire system is qualified.. it's not home built or spec'd.. because I bought it from Avid.