Problem with iLok ZDT: extend temporary license?
Hello everyone,
Last Monday, my iLok is dead.
No problem, I have a ZDT subscription and a spare iLok (No TLC).
I received a 14-day temporary license and immediately sent my defective iLok to PACE.
My parcel was sent via the Belgian official post office with a traking system as requested by iLok.
The problem is that 7 days later, the package still has not left Europe!
I'm getting really scared that iLok will not receive it on time.
I'm a professional user and I can not do without my studio someday. (That's why I have a ZDT subscription).
Do you know what to do in this type of case?
Thank you very much for your help.
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