[DonaldM]

I'm still really confused about Heat. I'm on the annual renew plan, and have been since Avid offered it. My subscription renewal was due this week, so I renewed. iLok shows me with an ACTIVE license for Heat. But I can't find Heat anywhere. Its not in my product area on the Avid website, not available with the Avid download app or anywhere else I can find. Why would I have an active license for a product I have no way to download?