Quote:
Originally Posted by jeffro
Your account shows that you registered PT10 and that a PT11 Upgrade Code was emailed to you 3 days later. Our system shows your PT11 Upgrade Code is unused.
- Check your email (Inbox and Spam) for this code which starts with "PTX" and enter it here.
- Use the iLok License Manager to activate the license on your iLok 2.
If that doesn't solve it, it would be best for you to contact Avid CS directly (650-731-6100 and select Registration Help). |
I've tried that and when I type in my iLok username is gives me this message "There are no qualifying upgrade products on this iLok account. Please try another iLok account"