Thread: Where is my No Charge Pro Tools 12 Upgrade?
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Old 11-27-2015, 09:28 AM
johnm113 johnm113 is offline
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Join Date: Nov 2015
Location: Nashville
Posts: 1
Default Re: Where is my No Charge Pro Tools 12 Upgrade?
I purchased a Pro Tools HD 9 to HD 11 upgrade on Dec 21st of last year. I have checked my avid account in the products not yet downloaded section. When I put my iLok info in it says "There are no qualifying upgrade products on this iLok account". Please let me know what is going on and if there is anyway to rectify the issue.

Thanks,
John
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