Quote:
Originally Posted by TNM
well yes, you cross graded your perpetual PT to a subscription now. Explain to them it was in error, ask them to deposit a PT asset in your ilok and remove the sub one, and then go buy the ones I linked to at thomann. Get on to them ASAP at Avid!
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Created a case with AVID explaining what happened and requesting to get the permanent license back. Yeah I just wanted to renew support for my Pro Tools permanent license (not cross-grading to subscription)
Since I was not getting any response ended up calling. Talked to a nice lady but she was from Media Composer group but she noted that my case was indeed created but there was a large back-log and may not get a response until tomorrow at the soonest... we'll see how this ends
