Quote:
Originally Posted by Marsdy
You’re out of luck with NI I’m afraid. Their support has really gone downhill, especially since the big staff cutbacks. The way it seems to works now is you go to the support pages and go through a dreaded automated support, self-help “Wizard” - page after page of questions, things to try etc. Eventually - if you’re lucky - you might get a message through to an actual human via the wizard, in which case you start getting support emails with the afore mentioned human. I found this takes a few days after the initial “we’ve received your request”.
I’ve had better luck sorting out the increasing number of NI issues I’m having on the NI forum.
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True to all the above. Evil Dragon is one of the most knowledgeable people on the NI forums.