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Old 05-06-2019, 02:36 PM
musicman691 musicman691 is offline
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Location: The Sopranos State (NJ)
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Default Re: New Behringer Motor49 Midi Controller Keyboard issue

Quote:
Originally Posted by Blodhemn View Post
H there Musicman,

Did you need a DXDIAG ( converted to PDF )?
or simply what I am using, see below

Windows 10
16Gb Ram
Nvidia Geforce GTX 1080 TI
Pro Tools 11
Soundcard is Tascam US 4x4

Let me know if any other info required, or if simpler to post DxDiag pdf.

In the video, Paul said to go into the settings and select Motor49 Keyboard port 1, But I did not get that option, as he suggested, I went to Setup/Peripherals/midi controllers/selected type M-Audio Keyboard, but then under RECEIVE FROM & SEND TO, I did not have the option he mentioned, all I can see is MIDIIN2(MOTOR49 Keyboard) [Emulated], or MOTOR49 Keyboard Emulated.

Once selected , I get the error message, I believe I tried both.
Quote:
Originally Posted by Blodhemn View Post
Have attached my DXDiag here
Actually the usual thing that get's asked for with regards to Windows is a Sandra report. There are free versions of that utility. But just the basic stuff you gave us above is sufficient in this case.

Your problem is you're running PT11 on a non-compatible Windows version. The last supported Windows is 8/8.1. See this page: http://avid.force.com/pkb/articles/e...tibility-Chart
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