Re: Upgrade from Non-HD Monthly to HD Monthly
I have the same issue. I tried to change my PT12 on the annual, pay monthly to the PT12 HD pay monthly option. First it was out of stock...? Then it became available again, but on back order? So I don't get it. I have athe iLok, and I have the internet to download the software. How does a subscription become out of stock?
Also the order does not give the option to pay monthly. Just the full amount. When I contacted support, I got a very rude email back from them, stating that the HD subscription was annual only and not monthly. When I sent them screen shots of their own web page with the big ad, I got no response...
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