Quote:
Originally Posted by digitalwhispers
It says no iloks found. Could mine have died?
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It may have, I'm afraid. This happened to me a few months ago (iLok key would light up but PT or iLok.com wouldn't detect it).
After installing all the latest drivers and ruling out any faulty USB ports, I finally decided to just RMA it. Now all is well (with a fancy 2nd generation iLok key to boot).
FYI, I don't have ZDT but the entire RMA process in my case only took a total of 3 days from the time I mailed them the faulty key to the time the replacement assets were deposited into my account (the fact that I don't have that many licenses and iLok's HQ is only a 15 minute drive from my house might have helped things in terms of processing). I was out of warranty so I had to pay a recovery fee (essentially the price of a new iLok key), overnight shipping, and some sales tax.