[mrmatic]

Hi all.

Purchased a used Eleven Rack a few days ago.
Before purchasing, I had already did a bit of research concerning software/firmware issues.


I'm connected thru the line level outputs directly into my Tascam DP-32SD and it sounds great. However I wanted to try installing the software/firmware updates to get the EX pack and editor.
I have gotten some good results in the installation progress and feel like im almost there but i'm having an issue which could be the final step.

After purchasing the EX pack, I was sent an e-mail with the SYS ID and Serial #. All went well and I added those when it asked me for them.
The EX pack download went good.
It extracted good.
The Eleven rack Updater showed up on screen.

However when I click on the updater exe. Nothing happens.

I went back to the beginning of the thread, went into control panel/programs/view updates/turn windows features on/off/unchecked IE11/. Also found the IE11 update and deleted it as well.

Reboot/reboot/reboot/reboot.

Still no luck.


When I check the firmware version on the unit itself, it says "REV 0510"
On the Eleven Rack GUI on the laptop, it says "Package 1.1.11"
Firmware "1.0.1"
"Hardware connected"
"Not streaming"

I feel like I am so close yet im missing a step.

Any help would be much appreciated.

Asus G73jh laptop running WIN 10.