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Old 08-01-2013, 07:02 AM
GuyPicks GuyPicks is offline
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Join Date: Jun 2006
Location: Ohio
Posts: 348
Default Re: Help us help you

[QUOTE=Jerry Woolsey;2066502]
Quote:
Originally Posted by DanielEUCON View Post
We have some additional questions, some of these may seem redundant or simplistic however they will clue is in to the root issue that is causing the startup failure.

1. After rebooting and before starting ProTools, or any other DAW, is the MC_Client application running on your system?
- Use spotlight to open Activity Monitor.
Search for "MC_Client".
- If not there make sure the drop down next to the search box is set to "All Processes" before answering "no").

Yes it's running.


2. Is EUCON configured to start automatically on system boot?
- Go to System Preferences, EUCON. There's a button next to the "Delete" button, does it say "Start" or "Stop"? (NOTE: Start means that EUCON does NOT start automatically, Stop means it DOES start automatically)

It says stop.

3. Do you launch EuControl manually after a reboot?
- If yes to 3., do you start it before or after launching ProTools?

I have to stop and re-start the service to get it to work, then run Pro Tools.


Hope this helps,

Jerry Woolsey.

exact same issue here.
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