Re: Help us help you
We have some additional questions, some of these may seem redundant or simplistic however they will clue is in to the root issue that is causing the startup failure.
1. After rebooting and before starting ProTools, or any other DAW, is the MC_Client application running on your system?
- Use spotlight to open Activity Monitor.
Search for "MC_Client".
- If not there make sure the drop down next to the search box is set to "All Processes" before answering "no").
2. Is EUCON configured to start automatically on system boot?
- Go to System Preferences, EUCON. There's a button next to the "Delete" button, does it say "Start" or "Stop"? (NOTE: Start means that EUCON does NOT start automatically, Stop means it DOES start automatically)
3. Do you launch EuControl manually after a reboot?
- If yes to 3., do you start it before or after launching ProTools?
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