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Old 07-18-2018, 10:08 AM
Debbie Hutchins Debbie Hutchins is offline
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Join Date: Oct 2010
Location: Mount Hope, On
Posts: 6
Default Re: VENUE Offline Editor doesn't start on high-res display

Hi Valentyn,

Screen resolution was still showing 1024 x 768.

I have to click on "Advanced Scaling Settings" to adjust scaling. I entered 100 in the "Custom Scaling Size" box. Windows then says "the custom scale factor won't be applied until you Sign Out". So I signed out, but when I signed in again, the scaling had defaulted to 200. I tried that 3x, just to be sure.

I also tried setting scaling to 100, but not signing out, but Venue software gives me same message.

Thank you again. I am grateful for your time.
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