Dear all,
I experience the following error message with Pro Tools First when trying to create a new project (translated from German):
"The maximum number of projects for this account has been reached. [...]"
("Die maximale Anzahl an Projekten wurde für dieses Konto erreicht. [...]")
However, I just installed and started Pro Tools First, actually a couple of times now due to an error with the exclusiveness with regard to the audio hardware, and did nothing else with the app as of now. Of course, I do have an Avid account and I do have activated my license of Pro Tools First with iLok License Manager and linked it to my account (at least, iLok tells me I did that). In Avid Link, I cannot sign in to Link, the Master Account, Cloud Client Services etc., but a sign in is possible via the browser on your website.
"Our log-in service is currently not available. Please try again later."
("Unser Anmeldedienst ist zur Zeit nicht verfügbar. Versuchen Sie später erneut, sich anzumelden.")
My operating system is Windows 10, its up-to-date and my system should meet the requirements. It seems that more users are experienced the same issue, e.g.
http://duc.avid.com/showthread.php?t=405637
I worked through all the solutions but since I cannot even sign in with Avid link thats kind of limited.
Thanks for any help!
Best regards,
Leo