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Old 07-09-2020, 09:02 AM
Genao25 Genao25 is offline
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Join Date: Jun 2020
Location: Yonkers/united states of america
Posts: 4
Default Re: R.A Number for retail return pro tools 12

They sold me Download code so there is a step on the receipt that takes you to www.avid.com/redemption witch i did before i noticed it was the wrong type of code. then it told me to go to my products/subscriptions and enter the code there thats when i noticed it was asking for a reinstatement code instead of the renewal code that they sold me so i believe the product is activated but not actually bien used cause it wont take the code when i get to my products and subscription page (OR, for reinstatement purchases made through your Avid Reseller:) i enter the code i was sold and get a error code because i need the reinstatement not the renewal
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