[Avid]

General

• What has changed with Pro Tools licensing and upgrades?
• Was there a licensing change for Pro Tools 12.6?
• What is the difference between perpetual and subscription licenses?
• What licenses (versions) are provided when purchasing?
• How has Avid changed the way updates and upgrades are licensed/released?
• If I buy a Pro Tools perpetual license, will I receive new features and bug fixes?
• Will Pro Tools stop working at the end of my Upgrade Plan term?
• If I didn’t purchase an upgrade plan for my older version of Pro Tools, or if I let my upgrade plan expire, what are my options to get new versions?
• If I already had an Upgrade Plan with Pro Tools 12, did I need to upgrade or renew by the end of 2015?
• Will I lose my Pro Tools 10 license when upgrading to Pro Tools 12?
• Is additional value content (e.g. Space) included with all plans?
• Does my plan start from the purchase date or activation date?
• How do I renew my plan?
• Why didn't the expiration date on my "Pro Tools Plan" or "Pro Tools HD Plan" license change when I renewed my plan?
• Why did my "Upgrades" license expire even though I renewed my Plan?
• Can I sell or transfer my perpetual license?
• Can I use any iLok with the latest software?

Pro Tools | HD

• What are the details for Pro Tools | HD?
• What licenses (versions) are provided with Pro Tools | HD Upgrade Plans and Systems?
• Is Pro Tools | HD Software still only available with an HD System?
• What is the new Pro Tools DigiLink I/O license for?
• I have Pro Tools | HD 8—can I upgrade to Pro Tools | HD 12?
• Are the bonus plug-ins included with the Pro Tools | HD Upgrade and Support Plan?

Subscription

• Is Pro Tools | HD software available as a subscription?
• What happens if I allow my Pro Tools subscription to expire?
• Do I get a new License when renewing my Subscription (or each month with an Annual Subscription)?
• Are the bonus plug-ins included with Pro Tools subscriptions?
• Will the Pro Tools subscription stop working if the computer is not connected to the internet?

Support

• How does support in the new Pro Tools offerings differ from previous support included with Pro Tools?
• How do I use my support services?
• Can I still purchase an Avid Support Code (ASC) for one-time support call needs?