[Thenewexhibit]

This is disheartening. To any moderators listening, is there any kind of grace period where if the software doesn't work, a user can be refunded? Before anyone laughs (I know, I get it..), Avid is protmoting a product that is claimed to be the best and industry standard, but if there are bugs that are present since version 12 and haven't gone away and the program doesn't work as advertised, how can one really be expected to invest with absolutely zero guarantee? Avid literally has nothing to lose because they essentially own our iloks. We give the ok on a refund? The yank the license. It seems simple, then again, I'm not in the business.