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Old 08-21-2015, 08:35 AM
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Benoni Benoni is offline
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Default Re: "SystemId Entered does not match the SystemId on record for this Serial"

Quote:
Originally Posted by chord881 View Post
The same problem. i ran the updater on macbook pro MACOS 10.8.5, the error message is 'License Activation failed.....' then, i saw the http://avid.force.com/pkb/articles/e...ssage/en422359

i did as the articles saying. the error message goes to 'The serial number... does not match the system ID...' Still not working.

I sent email to avid support, but no one reply. who did this updater successfully can help me how to update the eleven rack?
If you followed the directions in the article and it is still not working, you may need a new set of numbers. It can take Avid a bit to respond so hang tight.
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