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Old 09-10-2018, 09:52 AM
clubber clubber is offline
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Join Date: Jan 2010
Posts: 47
Default Re: New to Eleven Rack--interface not detected?

Quote:
Originally Posted by Benoni View Post
Things to try would be to trash Pro Tools prefs.

Try a different USB port.

Try a different USB cable.

Try uninstalling the driver and install a previous version.

Try holding down the 'N' key while launching Pro Tools.

Does the Eleven Rack editor operate correctly?

Are you plugged directly into the computer USB port or a hub?

Have you tried disconnecting ALL other peripherals, restart the computer, and try with only the Eleven Rack connected?

Have you done the optimizations for Pro Tools? Things like turning off Sleep, etc...

I'm more of a Windows guy, so I'll ask some of the other MOD's who use OSX if they have any further ideas. We have to get this going!
Dear All,

I just got a second hand Eleven Rack.
It works fine as a standalone guitar processor.
Installed Eleven Rack v1.2.13 drivers
My PT Ultimate 2018.4.0 gave me an error when starting up (forgot to copy error message but I can reproduce if it will be helpful)
Updated firmware from 1.0.2 to 1.0.3
PT will still not start.
I am using a Mac Pro 5,1 with High Sierra 10.13.2
Tried different USB ports and cables.
It does not show up under Audio Devices in Audio MIDI Setup but I can see it in MIDI Studio.
I did not install the editor since I read it requires the paid update.

Let me know if you have any suggestions. THank you!
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