[nhaudio]

Hi, I just started a support case, but on the off chance this gets attention faster...

We have 4 perpetual Ultimate licenses and it seems one of them is stuck with a Release Limit "... on or before 2017-03-31". In our iLok account there is a greyed out perpetual Ultimate license with Release Limit "... on or before 2020-02-01", but it's status is listed as "Revoke Pending", so I can't use it.

History: For a couple of years, we had let one perpetual license go without updates. Eventually, we re-instated that one so all four of our Ultimate rigs are now current and on the current yearly plan. But I think this has created the problem we're experiencing, and I need it fixed ASAP. This problem is rearing it's head today because I'm updated a machine to the latest OS and ProTools.

Hope to hear from someone soon!