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Old 07-02-2020, 09:10 PM
jhkillam jhkillam is offline
Join Date: Sep 2013
Location: Houston, TX
Posts: 10
Default Re: PT 2020.5 Catalina Licensing Problems

I think I've figured out what my issue is, but I still cannot resolve it. In ILM, it says my Release Limit is "Versions released on or before 12/27/19" which happens to be my renewal date for Perpetual License last year. According to my Avid account, I am current through 12/27/20.

I submitted a support ticket, but for some reason did not get any email confirmation upon submitting, and it's not in spam. Case number 03976563.

EDIT: Have tried deactivating/reactivating in ILM, Synchronizing the iLok, Refreshing Subscriptions in ILM... no luck.
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