Quote:
Originally Posted by nunu
Hello, I've been interested in a Pro Tools subscription but have been experiencing some issues. I purchased an ASC to get help and received an email with no information about the code. I checked online and it says I don't even have an ASC. I can't even get ahold of a rep on the phone because I need a code. This is ridiculous and I want a refund. I no longer plan on using Avid products and want to know how can I go about getting a refund.
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Hi,
Your ASC might been sitting inside your Avid Account. You can see it by going to my.avid.com.products#Myproducts and sign in using your registered Email
Now, regarding your refund request, you can file your request at
https://shop.avid.com/ccrz__CCPage?p...talReturnsForm
Thank you,
Tope