View Single Post
  #1  
Old 09-13-2016, 12:53 AM
Jon_Atkinson Jon_Atkinson is offline
Member
 
Join Date: Apr 2005
Location: London
Posts: 881
Default Upgrade Plan Query...

Hey all,

My upgrade plan is due to expire at the end of the week, so I paid for the upgrade yesterday and have an email from AVID confirming this (also my card has been correctly billed)

However, Update Manager (which is a piece of junk and I've since deleted) was showing that I still needed to update this morning, so I've just checked that all is ok (as I obviously don't want my subscription to accidentally expire)

My AVID account is showing that my subscription is active until September 2017, however my iLok is still showing that it's about to expire... I obviously entered my iLok account name in the update process, so I think I've done all that is necessary on that front... I've also checked in iLok manager but there's nothing new there...

Is this usual..? Will it just auto update as the old licence expires, or is there something a bit odd going on here?

I just don't want to be left not being able to work at the end of the week!

Thanks
__________________
Mac Pro 2019 3.5GHz 8 Core 48GB RAM
OS 13.6.3
Protools Studio 2023.12
Antelope Orion 32, Vienna Ensemble Pro 5,
UAD Quad PCIe
Reply With Quote