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Old 03-10-2017, 03:58 PM
GregX GregX is offline
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Join Date: Feb 2014
Location: Orlando
Posts: 17
Default Re: Upgraded to 12.7.1 and now license not allowed: Figured it Out

Quote:
Originally Posted by DigiTechSupt View Post
Hi GregX,

The Email you're using on your profile also seems to be not associated with any Avid Account. Please update your Email or you can also create a support case and our licensing team should be in touch with you soon. (create a support case here)

Thanks,
TD

Thanks, I'll update my email, but I figured it out!

I upgraded my iLok software, and since I'm running Win 7, I had to get some special Microsoft upgrade when I got a problem upgrading the iLok software; just Google that error message, and it will take you to an Avid page that tells you what software to install from Microsoft, if you indeed get an error. After I got the iLok software to go to the latest version I can now happily run Pro Tools again.
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