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Old 02-16-2011, 03:07 AM
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chrisdee chrisdee is offline
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Join Date: Feb 2007
Location: Trondheim, Norway
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Default Re: No response from Avid support

I just read that as of 19.12.2010 web and chat cases can no longer be submitted through the Support Center.

http://www.avid.com/US/support/support-center

You now need to buy a €42 euro Avid Support Code (ASC) from the Avid store to get online support. It only last for 60 days and is only good for one call.

http://shop.avid.com/store/product.d...06917503520336

Is this true
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