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thanks. you can also get the firmware version from the about menu of the Control Panel which is what I did.

I have already downloaded, installed, and run the drivers you link to. The fact that I am running the latest firmware doesnt really help the issue, what happens when there is a firmware update if the updater cannot find my hardware?

Related, have been hoping for a firmware update that might address the fact that the hardware become unresponsive on a regular (weekly) basis, and needs to be disconnected and then reconnected.