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Old 06-09-2016, 12:38 PM
wynnsong wynnsong is offline
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Join Date: Jun 2016
Location: Los Angeles
Posts: 1
Default Pro Tools 12 Missing CODEC

Hello,

I recently purchased Pro Tools 12 on Windows 10, and as soon as I import a video, an error message pops up saying " "Unable to link to file "<file name>" due to either a missing CODEC or the file may be unsupported"

Video Engine is installed, and Codecs LE are installed. However, when I double check the Application Manager, the Codecs LE gives the "install" option. Even when I re-install by pressing the button, it goes right back to "install". Could this have something to do with it?

The video files I am importing are standard .mp4 and .mov files that do not have several Codecs that could interfere with Pro Tools importing procedure.

Anyone have experience with this issue?

Thanks,
Wynnsong
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