View Single Post
  #2  
Old 01-21-2019, 11:42 AM
Chief Technician Chief Technician is offline
Member
 
Join Date: Dec 2001
Location: NYC
Posts: 6,981
Lightbulb Re: Problems with HD Accel Core Card

Quote:
Originally Posted by albertd67 View Post
I need to mention that there is not interface yet plugged to the card (it's coming in a few days), but I don't think that's the problem.
I am not confident that this is true. Whenever I launched a DSP-based version of Pro Tools (MIX, HD, HDX) without an interface powered up, the application would eventually ask me to power up an interface before it would finish launching.

More importantly, the Pro Tools v10.x installer requires you to select what your hardware is:
  • HDX or third-party
  • TDM

Since you were using Pro Tools without an HD Accel Core card, you were using a third-party audio interface. You will need to uninstall Pro Tools and then reinstall Pro Tools, during which you should have your HD Accel Core card installed and select TDM as your hardware.
__________________
Jonathan S. Abrams, CEA, CEV, CBNT
Apple Certified - Technical Coordinator (v10.5), Support Professional (v10.6 through v10.10)
Reply With Quote