Quote:
Originally Posted by tetonica
Created a case with AVID explaining what happened and requesting to get the permanent license back. Yeah I just wanted to renew support for my Pro Tools permanent license (not cross-grading to subscription) 
Since I was not getting any response ended up calling. Talked to a nice lady but she was from Media Composer group but she noted that my case was indeed created but there was a large back-log and may not get a response until tomorrow at the soonest... we'll see how this ends  |
Hi,
I've alerted the webstore team about this. They'll be in touch with you through Email.
Thank you,
-Tope