Quote:
Originally Posted by tetonica
Did I just lose my permanent licenses to Pro Tools and HEAT? 
Yesterday I renewed for 1-year what I thought was just support + updates ($99) BUT I didn't have intention of giving up my permanent licenses of Pro Tools and HEAT (which I bough full price just a few months ago).
Did AVID tricked me into a subscription model? There's no option to have support for permanent licenses? Really piss that I lost my permanent licenses  I just wanted to renew support+updates - didn't have intention of losing my permanent licenses (specially HEAT that I just bough full price) |
Yep.. but there are clear indications of what is happening everywhere before purchase... But if you did it for $99 direct you just cross graded your perpetual license.. although you should not have lost heat perpetual, that's unrelated. I'd contact them either way ASAP in case I am wrong and to get your HEAT back.. but i doubt they will cancel your sub and let you go back.
If somehow Avid do help you, get a couple of these:
https://www.thomannmusic.com/avid_pr...an_renewal.htm
95 USD, cheaper than the sub you paid and specifically for a perpetual license (renew by a year for updates and support).