Quote:
Originally Posted by clausiii
Does really nobody use CC? Or even care about? Avid?
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Yes many indications on DUC are that few people use or care about Cloud Collaboration. You are at the bleeding edge here... and it looks like you blood that is flowing.
I would hope that Avid Customer support is super-responsive to folks in your situation willing to play with these new features. Did you try contacting them? Maybe Jeffro or others here can escalate a support case. Yes I know phone support from Austria must be a total pain, but you could open an email support case. I pinged a DUC moderator to see if they can get you help from support.