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Old 02-19-2019, 08:18 PM
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Top Jimmy Top Jimmy is offline
Join Date: Oct 2005
Location: Spokane, WA
Posts: 5,025
Default Re: My ProTools 12 EDU license is not in my iLok Account - auto-upgrade from PT10

Originally Posted by gabrielaudio View Post
So I have to pay almost 40 for something that is definitely an Avid's issue...Amazing customer support....

Anyway, I found other topics where users received support from Avid's members.

When logged into your account, can you not access the support center and create a new support case?

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James Cadwallader

Hackintosh - Gigabyte Z77X-UP5TH, Intel Core i7-3770K, 32GB 1600Mhz DDR3, 2x SATA 6Gb/s 240GB SSD, 3x SATA 6Gb/s 1TB HDD, 1x Glyph 2TB USB3 HDD, Sierra 10.12.6.

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