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Old 11-06-2018, 12:18 AM
Dizzi45Z Dizzi45Z is offline
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Join Date: Sep 2007
Location: UT, United States
Posts: 1,721
Default Re: Assignable Channel Encoders 13-16 not working

Okay, after lots of searching and reading and testing, etc. I solved the problem.

The 8 encoders (4 on top and 4 on bottom of 13-16) were not sensing touch. I tested it in Utility Mode and sure enough, touch wasn't working on any of those encoders. I removed the knobs for the encoders by pulling them all up and after I did that, I discovered a little piece of something stuck wedged inbetween the silver base of the encoder and the rest of the unit on the top encoder of channel 13. I had to use a pin to get the piece out. Once I did, everything is now working as expected.

I hope this helps someone else who runs into the same issue.
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