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Old 01-04-2010, 11:08 AM
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Bob Brown Bob Brown is offline
Evergreen Audio Design Group
 
Join Date: Apr 1998
Location: Evergreen, CO
Posts: 257
Default Re: PTMP 8.0.3, PT Crash When Dragging Groove from BFD2 into PT Region Editor

Hi,

I would like to help figure out what is going on with your system/sessions.

In Pro Tools 8.0.3, we added better and more robust logging to help track down problems like the one you are seeing. When Pro Tools crashes, some information about the crash is written out to a log file. The log files are kept in the "LogFiles" folder that is next to the Pro Tools application.

Here's what you need to do...

1) Reproduce the crash you are seeing.
2) Look in the LogFiles folder and find the latest log file. The file name ends with .dlog
3) Email this "dlog" file to vi -at- digidesign -dot- com. Please include your DUC user name and the hyper-link to this DUC thread (http://duc.digidesign.com/showthread.php?t=262158) so we can track which post this came from.

Please put my name in the subject line of the email.

Thanks!
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