Thread: Renewed Pro Tools Subscription but my license isn't showing up in Ilok
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Old 04-05-2017, 03:43 PM
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jeffro jeffro is offline
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Join Date: Jun 1999
Location: PNW
Posts: 10,212
Default Re: Renewed Pro Tools 12 Subscription but my license isn't showing up in Ilok
Quote:
Originally Posted by AWAL3204 View Post
Im having the exact same problem. i renewed my protools 12 subscription and it says active on my avid account but it says expired on my ilok. this is causing me not to be able to get into my protools program because it says i don't have a active license. i even got a confirmation email that everything was paid for. my order ID number is (5179909).PLEASE HELP FIX THIS BECAUSE THIS IS HOW I MAKE A LIVING
Welcome to the community.

Sorry for the trouble. I see this was solved via your support case.
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