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Old 10-28-2016, 05:05 AM
musicman691 musicman691 is offline
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Join Date: Dec 2009
Location: The Sopranos State (NJ)
Posts: 19,139
Default Re: Pro Tools 12 and SSL Nucleus interface issues

Quote:
Originally Posted by swingfingers View Post
I've had this same issue for over a year which has led to me leaving my Nucleus turned off. The Nucleus would lose communication at some point during every session which would eventually lead to a force close of PT's because PT would hang when trying to close the program after the Nucleus would lose communication.

I think I recently found the fix:

http://www2.solidstatelogic.com/stud...l1-7#&panel1-7

The fix on a Windows 7 machine is to make sure and run PT with "Administrator level privileges". I made this change roughly five days ago and my Nucleus has not lost communication once since this change. SSL outlines how to make this change in the above link.

Follow the link to the FAQ page on SSL's Nuclues troubleshooting page. The section is titled:

"Why is Pro Tools not communicating with my SSL control surface in Windows 7?"

I hope this helps.
'Run as admin' is one of those things that can fix a myriad of issues and certainly worth a shot. If you're on a single user computer there's no reason not to run as an admin account full time.
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