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Old 09-14-2011, 01:54 PM
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Default Re: Error, missing iLok authorization for Pro Tools 9

Martin - if you go to this location on your computer, do you see a LicenseSupportSetup.exe?

C:\Users\UserName\AppData\Local\Temp\tXXXX.tmp\Lic enseSupportSetup.exe

If so, can you try running that file. I've had a couple other cases where the setup is not completing and running this portion of the setup seems to clear up the problem.

It seems likely that there may be some other software on the computer interfering with the installation. Do you have any kind of virus protection, etc. that may be preventing the iLok driver installation from completing?
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