[off the wall]

Originally Posted by DenverAudioGuy

Hey all,

So I have a 2010 Mac Pro 5,1 2.66 12-core with 24 GB of ram using a Pci-e native card with HD I/O and have been able to run PT Ultimate 2018.12 in my studio fine. I have an active Avid subscription, but even after rebooting and re-syncing my account in the Apps Manager, it tells me that 2018.12 is the latest version. I should mention I'm running OS X 10.2.6.

Avid has specifically qualified the 12 core Mac Pro 5,1 for PT Ultimate 2019 and OSX 10.2.6, any ideas why Protools 2019.5 isn't populating in my account manager? Has anyone else had this issue? If I can't go any further than 2018.12 with my current setup, is there any reason to keep my subscription active until I buy a new computer?

I assume you mean 10.12.6 not 10.2.6.

Application Manager was replaced by Avid Link awhile ago. Application Manager will not show the 2019.5 update.

Log into your Avid account and download the 2019.5 installer. It will also replace Application Manager with Avid Link.

I’d also suggest you update to 10.13.6. It runs a lot better than 10.12 imo.

If you have the proper Apple approved video card, you can go to Mojave. Mojave/PT 2019.5 is the best combo I’ve had on my 5,1 in many years.