Quote:
Originally Posted by EddieJones
Yes, but its return to base unless it's under warranty. Just start a case with Avid.
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Hi Eddie,
Does this mean that, if out of warranty, we pay the cost to repair or is it covered as a manufacturing fault?
I got a used unit from one of the first batches with a proof of purchase from 2020. And i got quoted $719.95 +shipping to have it fixed.
Just wanted to double check the RMA team was following the right policy for this issue.
Thanks