Quote:
Originally Posted by alecan81
I did not receive any mail except from Marianna but it's about different situation.
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Looks like there are 2 different email addresses referenced in the case so that might explain the communication issue. I notified the rep to look into this.
Quote:
Originally Posted by alecan81
Please help. Im waitin for 2 days to solve this problem. Projects are waiting and they have a deadline.
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Your date of purchase entitles you to versions up through 12.4, so please install that version (available from
my.avid.com/products) for use with your
Pro Tools with Upgrade and Support Plan 2015 iLok license bundle.