[andre67]

I got it sorted man I am happy!!!!!

iLok.com suggested to me to reset my user ID, I thought it is not that because the Avid site explains serial in correct.

Well I though what do I have to lose and I did reset the iLok user Id and that seems to be the issue.

What's really bizarre is that why did Avid site say serial instead of iLok user ID issue?

If the site show the correct information, if it did! show and or explain the correct info I would have picked up on that it is a iLok user ID issue that was the problem and not a serial like the site explained to me.

AVID PLEASE! fix these issues on your web page, your web page it not very well designed........