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Old 04-05-2018, 09:51 AM
werner44 werner44 is offline
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Join Date: Apr 2018
Location: Frankfurt
Posts: 8
Default Re: Firmware updater doesn't recognize Avid Pro Tools Duet

Quote:
Originally Posted by BScout View Post
Not asking about the IO software. Asking about the driver. If you go to "About this Mac", System Report, Go to Software>Extensions and find your driver (it'll either start with Avid, Apogee, or just Duet). There should be a version number after that. That's the number I'm wondering about.

You've established you are on firmware 2.63 but there are three parts:
I/O software (you can find the version from opening it and do "About"), the driver, and then the firmware.

Also, just to ask the safe question, you did not have any software running using the interface when trying to do the firmware update? Pro Tools was closed, etc.
Hey thanks for the quick response guys.
It says the ProToolsDuetoveridedriver is version 1.0.0
I didn't find anything else related to Apogee or Avid / Duet

Edit: yes, the Duet is connected directly to the USB connectors ( not through a hub). I already tried the other ports though

Last edited by werner44; 04-05-2018 at 10:02 AM.
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