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Old 05-16-2019, 07:47 PM
musicelect musicelect is offline
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Join Date: Nov 2001
Location: Washington State
Posts: 40
Default Re: 'The Video Engine reported and error' message when trying to play any video

I had issues with the video engine as well. I saw both the slow loading bar and some hard spinning beach balls where ProTools would freeze while trying to load the video engine.

Looking around here on the DUC, some people mentioned interference with other video drivers. I had some AJA stuff installed that I didn't need anymore. AJA has an uninstaller app that completely removed everything and after a restart, the ProTools video engine works perfectly.

Hopefully this helps you.
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